Shipping & Delivery Policy
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Pincode Check First!
Before placing an order, kindly check if we deliver to your location using our handy pincode checker. -
Delivery Timeline Info
Delivery typically takes 2 to 7 business days, depending on your location. Just enter your pincode to see your estimated delivery date—it's that easy!
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Tracking Your Order
Once your order is on its way, you can track it through a link sent via email, WhatsApp, or by logging into your account. -
Service Area May Change
Our list of deliverable pincodes can change without prior notice, so always check before placing an order. - If the Package Looks Damaged, Don’t Worry—We’ve Got You!
- Visible damage to the box
- Any noticeable tears or rips in the packaging
- Signs of breakage or tampering
- If the box looks unusually crushed or mishandled
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If It's Damaged Inside
Don’t worry—our Returns & Refund Policy will take care of any damaged products.
We do our absolute best to make sure your product arrive safely and securely, but sometimes things can get a little bumpy on the way. When your package arrives, we kindly request that you give it a quick check before accepting it. Look out for:
If you notice any of the above, it’s totally okay to refuse the delivery—just let the delivery person know you’re not accepting it due to damage. Then, please report the issue to us right away by sending an email to buildwithus@mybrickhouse.com or calling our Please call us at +917965143210. Sharing a photo really helps speed things up! Once we receive your report, we’ll take care of the rest—whether that’s sending you a replacement or issuing a refund, we’re here to help.
Need to Change Shipping Info?
Let us know ASAP—either before we start processing your order or within 24 hours of placing it, whichever is sooner. Please call us at +917965143210 and follow up with an email from the same ID you used to place the order.
